We're sad to see you go! If there is specific feedback you have to share, please contact us at support@betterup.com so we can gather that from you.
You may cancel at any time. Please click here for information on how to cancel. Upon cancellation, the system will ensure your next monthly subscription payment is not processed. You will maintain access to your account and remaining coaching sessions for the duration of the billing cycle.
For example; if your payment date is July 15 and you cancel the account on August 2, the account will automatically cancel after August 14 and a new payment will not be processed for the next month of service.
We encourage you to use the resources and coaching sessions available to you through your selected plan. Please note, refunds are not available for unused time or services.